PayPal

Where I learned about product design, UX, and product lifecycle management. (2010-2014)

UI Design / UI Development

These iPhone images show the Mobile Express Checkout flow I worked on when PayPal still had a “mobile” team in 2011-2012. Soon after, mobile became a requirement for every product team

PayPal is where I really learned how critical user experience is to the success of a product and how web technologies could be harnessed into extremely useful tools relied on by millions. This is also where I decided to leave my role as a UI Engineer and shift my career to be a UX practitioner.

Main accomplishments

  • Key team member of new project using Node and React to integrate PayPal checkout in any page
  • Senior Designer/Developer on the PayPal Mobile team
  • Worked closely with engineers, designers, QA testers, project and product managers on many checkout projects
  • Managed the exploration and development of Checkout tablet experience
  • Optimization Team member exploring A/B multivariate tests to improve user experience in PayPal products

Skillset expansion

  • Design tools (Adobe Creative suite, Sketch, OmniGraffle)
  • Web technologies/tools (HTML5, CSS3, Node, Git)
  • Creating User Experience Design specs
  • Introduction to User-centered design (UCD)
  • Responsive Web Design vs Mobile Design
  • Accessibility/Section 508 compliance
  • Agile/Lean methodologies
  • Frontend frameworks
  • Usability (A/B testing, lab observation, studies)
»